Emergency Chimney Service in Monsey & 30 miles around

What this service actually is

Some chimney problems cannot wait for Tuesday. After a chimney fire, a lightning strike, a nor'easter or a stack that has started to lean over the neighbor's driveway, you need someone on site today. We keep same-day slots open across our whole service area for exactly this.

What you get

• Same-day response across the 30-mile service area
• Post-chimney-fire damage assessment for you and your insurer
• Emergency stabilization, tarping and temporary sealing
• Storm and impact damage documented with photos for claims
• Direct line to a technician, not an answering service reading a script

How we do it

1. Make it safe

First priority is that nobody is in danger — do not use the fireplace, and if you smell gas or suspect CO, get out and call 911 before you call us.

2. Rapid assessment

We get on site, inspect with a camera, and tell you plainly whether the system can be used or must stay shut down.

3. Stabilize, then repair

Temporary protection immediately, full repair scheduled right after, with complete documentation for your insurance claim.

Signs you need emergency service

If any of these sound familiar, it is worth a call. There is no charge to ask.

• You had a chimney fire — even a small one that put itself out
• Loud cracking, or masonry falling from the chimney
• Smoke or carbon monoxide alarms going off when you burn
• Storm, wind or a fallen tree hit the chimney
• Water pouring in around the chimney during a storm

What it costs

Emergency Chimney Service typically runs Call for dispatch for a standard single-family home in our service area, and takes about Same-day response. The variables that move that number are roof access, flue height, how many flues share the stack, and condition. You get a flat written quote before any work starts — see the full pricing page for every service we offer.

Where we do it

We provide emergency service throughout our 30-mile service radius from Monsey: all of Rockland County, southern Orange County, western Westchester, and Bergen and Passaic Counties in New Jersey. That includes Monsey, Spring Valley, Suffern, New City, Nanuet, Pearl River, Nyack, West Nyack and 89 more towns.

• Monsey, NY
• Spring Valley, NY
• Suffern, NY
• New City, NY
• Nanuet, NY
• Pearl River, NY
• Nyack, NY
• West Nyack, NY
• Pomona, NY
• Chestnut Ridge, NY
• Airmont, NY
• Montebello, NY
• Wesley Hills, NY
• New Square, NY
• Kaser, NY
• Hillburn, NY

See all 97 towns we serve →

★★★★★

“Fourth year in a row using them. Same tech, on time, in and out in an hour, and he always shows me the camera footage. That is worth a lot.”

Why homeowners pick Hero

We are a family company working out of Monsey, not a national franchise routing your call to a dispatcher three states away. That means the person who quotes your job is on the roof doing it, the price does not change halfway through, and if something is not right afterward we are twenty minutes away.

Every visit includes photo documentation. Every recommendation comes with an explanation of what happens if you wait, so you can make the call on your own timeline instead of ours.